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hospitality does not have same meaning to all

by Linda Canina | Mar 1, 2021 | in How can organizations create a hospitable environment in a contactless society?

offer the guest experiences based upon the specific guest's preferences 

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Chad Porter Mar 4, 2021

Could this work into a tiering system, so at a certainly loyalty tier I get to pick from the loyalty options I want?

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Linda Canina Mar 8, 2021

it seems to me from the targeted marketing that I receive on my cell phone, emails and regular mail that information exists about me that is being used to market to me -- why cant hotel companies use this same information to offer me service/experiences/etc?

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Chad Porter Mar 11, 2021

So funny, I just made mention of my birthday experience on another thread in here. TOTALLY agree!! And it doesn't have to be about savings - how about a reservation at a PRIME time? Or some unique spa package that don't publicize? You have a "secret menu" let me see THAT for one evening!

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