Create Jira Ticket
Something went wrong.
This idea cannot be sent to Jira.
This idea cannot be sent to Jira.
Just Listen
by
Lauren Kovach
|
Feb 26, 2021
|
in What can organizations do to support employees and staff on the front lines during this time?
It will be more important than ever before to give our employees the tools they need to provide feedback about their experiences in real-time. Gone are the days of asking employees about their experiences once or twice a year. We need to enable our teams to provide feedback and give the organization the ability to act on that feedback as quickly as possible. Our employee experiences are evolving in real-time and we need processes that evolve at that same rate.
Extending this to ACTIVE listening, data comes in, analyzed for top 3 things mentioned, top 3 things to action, and communicate out quickly on stances on those things. Even if something can't be acted on, acknowledge it and let them know what CAN be acted on!
Reply 2